Magica Stones/Exedra Passes
- Even after charging up my Google Play balance, the amount isn't reflected. (Android)
- The message "The iTunes Store is unable to process purchases at this time. Please try again later." appears. (iOS)
- The message "Error Code: 17214" appears. (iOS)
- I want to reset the Player ID linked to the Web Shop.
- The message "Payment failed. Your card was declined. Please contact your card issuer." appears in the Web Shop.
- The Magica Stones I purchased through the Web Shop are not showing in my account.
- A fee was charged for my first Exedra Pass purchase.
- Can Exedra Passes be purchased for the Steam version?
- My Exedra Pass is not showing in my account. (iOS)
- I want to know when the Exedra Pass Continued Subscription Bonus will show in my account.
- What is the renewal timing for Exedra Passes?
- I did not receive my 5★ Kioku Guaranteed Magia Key Shard (Exedra Pass).
- I don't know how to access the Web Shop.
- I see "403 Error" when accessing the Web Shop.
- I want to know how to cancel my Exedra Pass subscription. (Stop Auto Renewal)
- I want to know about auto renewal for Exedra Passes.
- I want to know about Magica Stone expiry dates.
- My purchase isn't showing in my game account.
- I want to know how to check my usage and purchase history.
- I want to know about Magica Stones transferred to a different OS.
- I want to know the difference between free and paid stones.